Reporting phishing without humiliating staff
Named-and-shamed click lists kill the programme. Report trends. Thank the people who forward mail.
ITSIGN Administrator · May 21, 2025 · 2 min read
If the only time security talks to the floor is to publish who failed, people will hide the next click.
Show cohorts. Show the trend. Call the person who reported a real one.
That is how we run security awareness training. The metric is reports and callback compliance, not a humiliation score.
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