Building a report-it culture
The best control you do not have to licence: staff who forward the weird mail in under two minutes.
ITSIGN Administrator · July 9, 2025 · 2 min read
Make reporting one click. Thank people in public. Never punish a good-faith click that was reported.
Publish a monthly "what we caught because you forwarded it." That is culture.
We set this up alongside security awareness and the helpdesk path in helpdesk support.
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