Packages sized to your risk
Three levels of service, from keeping the lights on through to evidencing your controls to an auditor. Every engagement starts with a discovery call so the quote reflects your actual environment.
Essential
Core managed IT for smaller teams that need reliable support and solid fundamentals.
Custom
Quoted after discovery
- Business-hours helpdesk
- Remote support and patch management
- Endpoint protection
- Managed backup with monthly restore testing
- Quarterly technology review
Secure
Everything in Essential, plus the monitoring and identity controls most cyber-insurance policies now require.
Custom
Quoted after discovery
- Everything in Essential
- 24/7 managed detection and response
- Multi-factor authentication and conditional access
- Monthly vulnerability scanning
- Security awareness training and phishing simulation
- Two-hour emergency response target
Enterprise
For regulated organisations that must evidence their controls to auditors, insurers and enterprise customers.
Custom
Quoted after discovery
- Everything in Secure
- Named account engineer
- Annual penetration testing
- Governance, risk and compliance programme
- Audit and certification support
- Custom service level agreement
All prices in Canadian dollars, exclusive of applicable taxes.
Frequently asked
Why are prices not listed?
Because an honest number depends on how many users and sites you have, what you are already running, and what condition it is in. We quote after a short discovery call rather than publishing a figure that would be wrong for most readers.
Is there a minimum contract length?
Our standard managed service agreement runs for twelve months, which lets us invest in properly documenting and stabilising your environment. Project work and assessments are quoted individually with no ongoing commitment.
What is included in the onboarding?
A full audit of your current environment, documentation of every system we will support, deployment of monitoring and endpoint protection, and a prioritised remediation plan. Onboarding is typically complete within two weeks.
Can we start with an assessment before committing?
Yes, and most clients do. A security assessment gives you a clear picture of your exposure and a costed remediation plan. You are under no obligation to have us do the remediation.
Do you support businesses outside Toronto?
We deliver remote support Canada-wide. On-site attendance is included for clients in the Greater Toronto Area and Metro Vancouver, and available elsewhere by arrangement.
Ready for an actual number?
Tell us your headcount, your sites and what you are running today. We will come back with a quote, not a brochure.