Your first IT hire vs an MSP
A generalist drowns in tickets and never does the project. An MSP without a named person feels like a queue. You can have both.
ITSIGN Administrator · December 17, 2025 · 2 min read
If the work is interrupt-driven, a single hire will never finish the AD cleanup. If the work is political and tribal, a remote queue will fail.
A common pattern: ITSIGN runs the platform and the after-hours; your person owns the business relationships and the one line-of-business system we should not touch.
That conversation is IT consulting. The platform is managed IT.
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